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CLS16 Engaging Introverts session notes



  • What to engage but doesn’t want to call out the introverts?
  • Find out what’s works with the quiet people.
  • Nobody eats alone at lunch , quiet room in the conference
  • Casual games can be incredibly helpful
  • Low effort way to play a quiet game
  • App: Grip works as a handshake, set profile and if people are interested in talking to you they swipe (LinkedIn/Tinder) it’s a good start the first interaction is the most difficult.
  • As an introvert having something that gives me an idea of which conversation to crash.
  • Invite 10 people to office and facilitate discussions and let them check or interact at lunches. Do surveys and local networking areas.
  • Smaller one on one settings are easier to interact
  • An online backchannel really helps they may not want to speak up but can type it (etherpad).
  • Must easier to type a quick thing then have to speak out loud.
  • At an event twitter and online participation requires a different approach?
  • As a CM should you put as much time and effort curating online spaces as you do for in person engagement.
  • You can spot introverts and they spot each other and reach out to like minded people
  • Susan Kane’s book “The Quiet”
  • Introverts get sensory overload and how we create spaces that makes that fine.
  • When we’re organizing events and all of the feedback is to give more networking opportunities having different type of events
  • People learn differently some people soak it up and take notes and sit back and take notes.
  • Ask, create surveys, how do you want to interact. How do you like to be rewarded.
  • Consent based and consent driven
  • Just because someone isn’t speaking up doesn’t mean they aren’t engaged.
  • Interactive badges and things but making sure you give them the option and that you make sure they are
  • Red - I don’t want to talk to people
  • Yellow - I like talking to people I know
  • Green - I love talking to people
  • Something in between that, how do I bring you in
  • If you want them to they’ll pair you up with a seasoned conference going
  • Seating arrangements events - small tables vs. auditorium style seats
  • The conference has things in common, give them conversation starters. All assigned seatings.
  • Difference between introverts and extroverts and people who are socially driven and who are not socially driven.
  • Always have a recharge place. Always making sure there are safe spaces
  • Social lubrication that does not involve alcohol - if you can find ways to establish common interest outside of what is being talked about at the conference.
  • Book club
  • Go see a movie
  • Walking tour of host city
  • Tea time
  • Different topics for different tables
    ** Knowing what those topics in advance
    ** Having a I don’t want to talk to anyone table
  • Casual games - especially if it’s topical
  • Facilitating educational activities
  • Considering non-networking things or giving people more processing time, link back to things later (back channels)
  • When you have a panel discussion or keynote speakers opened up to questions
  • Are there things you can do to “socially engineering” or should we?
  • Extroverts get energy from interacting with people
  • Introverts spend energy from interacting with people
  • Are there ways to get non-participatory people (lurker, introvert, extrovert)
  • Having someone keeping track of who is want to speak
  • Facilitating and keeping people engaged on terms that are comfortable for them.
  • Webcams on
  • Non-native speakers may not feel comfortable or having a difficult time following the conversation, helps them keep up and adding notes helps them contribute.
  • Backchannel communications (etherpad/google doc) lower barrier for entry
  • IRC log for sensory processing issues
  • Key Takeaways
  1. You shouldn’t consider it a failure if not everyone shows up
  2. Finding different ways for people to engage and thinking creatively
  3. Different approaches for these different types of people
  4. Use backchannels that allow people to thoughtfully formulate
  5. Providing a balance of options for all of these people.

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