A community of technology community managers, leaders, and builders.

Community Feedback Loop


#1

"Please edit these notes as they need to be refined by those that attended the session"


Affinity:
What connects the individual to the initiative locally in proximity and mind

Purpose:
Assigning real and attainable goals in relation to their affinity

Caring:
Recognizing that the initiative is valid for you individually

Goals

*Feedback from the community up
*Community sponsorships down to local groups
*Meetup groups: relationships with participants
*Getting consistent (positive) feedback
*How to understand blind/authentic feedback
*Relevant information, subjects, activities and engagements to your community
*Why is communication/feedback so hard?(barriers)

Getting Feedback:

Ask for reflection "I like, I wish #make it better(pair these two for better efficacy)
Apathy…break the silence
*Always ask for feedback
*Make is possible for as many people as you can
*Different styles: vocal, written, online, posted up and visual
*Different times: beginning, middle, end; asynchronous

  • Seed The Jar- the lone dissenter

Responding to Feedback
*Make it happen

  • Make it Visual
    *Public vs Private
  • Direct vs anonymous

Follow up on feedback
*Timing and preparation
*Know your response to sensitive issues(no inaction)

People don’t care how much you know, until they know how much you care.


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