CLS17 was a great event! I fully expected that most of the folks attending would be involved in open source communities, but I figured I could learn a lot from them even if the community I manage is a bit different. I manage a community of educators - actually, I think of it as many small communities that have overlaps and connections. While it isn't exactly a support community, one of the goals is to have educators supporting each other's work through sharing resources and working collaboratively.
I guess my hand is not up because I don't manage a support community. We can certainly still learn from each other though! And I would be interested in the other varieties of communities that people here manage and support.