One of the first tips I was taught as a Community Manager was that it's your job to follow up with user group leaders, content contributors and even employees! Not only this is my first community manager position, but it's also my first management position. How often do I pester these people to follow up? Is it a week for pressing deadlines? Two weeks? Does the phone work, or does email work? I'm sure anecdotes will vary, but I would like to walk away with a few tips on this discussion.