For a site we launched recently, I linked (as I often do)à to ESR's "Asking questions the smart way" (colloquially known as "Asking Smart Questions") for posters to the forum.
It has been years since I read it, and a community member pointed out that it wasn't a very welcoming document. Indeed, right in the preamble it's calling some people idiots, later it tells people to get over their softness & self-entitlement and take hacker insults for what they are, loving attempts to get you to improve, etc, etc. Honestly, I can't remember why we point to this as a good resource.
Does anyone have a better document to help people over the hump of asking good questions on a mailing list or forum? Because I think the time for ASQ is past.