We have two ML on google groups (in english and italian) and two IRC channel (in english and italian) but
for the newcomers maybe are’nt the best tools, new users (no devs) generally wants something more social and more gamified (number of posts, roles, karma, badge… ecc…)
What do you think about Mailing list, Old Forum, Q&A, New Forum (like discourse), IRC, social (like twitter or G+ community)?
What’s the best tool for involve Newcomers into a community?
Suggestions and remarks are welcome!